mountainbadger1975 web store FAQ section

Refunds are on new items only and only if it was not your fault do to shipping or something we missed which is extremely rare to happen since we pack items really well and no damages as of yet. If the item is sold used, I may offer a refund but only if it is listed in the description itself. All new products may have a refund policy but only within the first 30 days from reciept of item and also if product arrives damaged, Non-working, or Not as Described or fails within that first 30 days. After the first 30 days it is on the buyer to have it fixed or however they want. Used items are non-refundable due to some of them are not able to be tested due to lack of experience with them. If you need to know condition or status of an item, email me and I will answer to the best of my knowledge on a item. If I know the item and can test it for sure to make sure it works then I will add it to item description which most of the items I sell I know about and are tested unless they are new and not opened. I am seeking someone here that knows all the equipment I list here to have them check each item before I sell it but am still searching at this time.

All items are given a shipping price plus handling fees. If you need to know what the shipping amount that was added then email me and I will give you a calculated amount.

From time to time, I lower prices on certain items, mainly items that have been listed for a long time. Sometimes I may allow a item to be sold a little lower but mainly only if I have more of that item or I am clearing them out to make room. Ask and I will let you know.

I usally ship an item 3 days after item sells (with Google Checkout) unless there is a holiday or weekend in that time area. If paid by Check or money order then there may be up to 1 week clearing period. (Depends on what payment method and how long to clear that payment. We recommend Google Checkout since it is 3 days to clear to us and before we ship item.) We ship items out Monday thru Friday only unless it is something small and I happen to get it out in the mail on Saturday otherwise it will be out the following Monday unless it is a holiday, then it will be Tuesday for sure after above payment clearing periods. If paid by one of my alternate payment methods such as Revolution Money Exchange, Then times will be various.

At the moment I accept Google Checkout, Money order, Check, and Revolution Money Exchange. I don't use Paypal anymore do to issues I have had with them plus Paypal rips people off with high fees. I recommend Google checkout since it is the quickest method of getting your item out to you with only 3 days clearing time to wait.

New items will work when you receive them but on some occasions items could get damaged in transit which if so then item will be exchanged or refunded (and is extremely rare since we package items really well. Item will have to be returned in order to get a exchange or refund and will be checked to assure that it is the same one shipped and if item was really damaged or if it was returned just due to not wanted and if so will be returned to buyer at buyers expense. On used items, they are checked to make sure they function all good or we don't list them due to no-one wants something partially working, unless someone request something in order to get a part from it which we can check to see if we have it and most likely we can remove the part and ship just the part to save you time and shipping. Part and Price will be stated if part is available and is wanted by customer for sure, then it will be only listed for a couple days unless it is highly wanted then it will stay longer. Used items are sold as-is unless by chance it is damaged in transit then it may be returned for a exchange (if one is available) or refund but item will be checked to make sure it is same one shipped or has been tampered with (Opened or messed up by buyer). If we are not sure on the item how it functions, then we are not able to test it, then it will be listed with this info so everyone is aware of this and these items usally are sold as is too since we can't test it and it will not be able to be known on shipping if it was damaged or not so it will be listed as-is and will not be returnable for Exchange or refund (This will be rare since mostly all items we sell are known well by us and are packaged really well no matter what so it will be hard to be damaged in transit and all items will be insured so it will be covered by USPS or UPS's Insurance).